GutBrainA Privacy Policy
Last updated: October 2026
GutBrainA respects your privacy and is committed to protecting your personal information.
GutBrainA is operated by Mangawhai Natural Health, New Zealand. Clare Seagrave is the founder of GutBrainA and the Privacy Officer responsible for privacy enquiries.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit the GutBrainA website, purchase a programme or membership, use GutBrainA resources, contact us, or participate in our services.
1. Information We May Collect
Depending on how you interact with GutBrainA, we may collect information including:
- Your name and contact details, including your email address
- Account and membership information
- Information you provide when purchasing or registering for GutBrainA
- Information you provide through forms, questionnaires or programme evaluations
- Information about digestive symptoms, IBS symptoms or other health information that you voluntarily provide
- Communications you send to us
- Information relating to appointments or 1:1 services
- Website usage information, such as browser, device and general website activity
- Marketing preferences
Payments may be processed through third-party payment providers. GutBrainA does not intentionally store your complete credit or debit card details.
2. Why We Collect Your Information
We collect personal information where reasonably necessary to:
- Provide access to GutBrainA programmes, memberships and resources
- Manage your account and subscription
- Process payments
- Deliver Gut-Directed Hypnotherapy content and related educational resources
- Provide 1:1 services where applicable
- Respond to questions and enquiries
- Send important information relating to your programme or membership
- Monitor and improve the GutBrainA programme and user experience
- Maintain appropriate business and financial records
- Meet our legal and regulatory obligations
Where you have chosen to receive marketing communications, we may also send you GutBrainA news, educational information, programme updates and offers. You can unsubscribe from marketing emails at any time.
3. Health Information
As GutBrainA is a health and wellbeing programme, you may choose to provide information relating to your digestive health, IBS symptoms or other aspects of your health.
We recognise that health information is sensitive and treat this information with particular care.
We only seek health information that is reasonably necessary for providing or evaluating our services and do not sell your personal or health information.
Information provided through GutBrainA does not replace appropriate medical assessment, diagnosis or treatment.
4. How Your Information Is Used
Your personal information will generally only be used for the purpose for which it was collected, or for a directly related purpose.
We may use de-identified or aggregated information to understand how GutBrainA is being used and to improve the programme. Where information is used in this way, we will take reasonable steps to ensure that individuals cannot be identified.
We will not use identifiable client testimonials, stories, health information, photographs or personal experiences for promotional purposes without appropriate permission.
5. Sharing Your Information
We do not sell or rent your personal information.
We may use trusted third-party providers to help operate GutBrainA, including providers involved in:
- Website hosting
- Membership or course delivery
- Email communications
- Appointment booking
- Payment processing
- Website analytics
- Secure data storage
These providers may only receive information reasonably necessary for providing their services.
Some technology providers may store or process information outside New Zealand. Where applicable, we take reasonable steps to ensure personal information is handled in accordance with applicable New Zealand privacy requirements.
We may also disclose information where required or permitted by law.
6. Storage and Security
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.
This may include password protection, secure systems, restricted access and the use of reputable third-party technology providers.
However, no internet-based service or electronic storage system can guarantee absolute security.
7. How Long We Keep Your Information
We retain personal information only for as long as it is reasonably required for the purposes for which it was collected or where we are required to retain it by law.
When information is no longer required, we may securely delete or de-identify it.
8. Cookies and Website Analytics
The GutBrainA website may use cookies and similar technologies to help the website function, understand how visitors use the website and improve the user experience.
Third-party services used by the website may also use cookies or similar technologies.
You can control or disable cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.
9. Email Communications
If you subscribe to the GutBrainA mailing list or agree to receive marketing communications, we may send you information about GutBrainA, digestive health education, programmes, events and related services.
You can unsubscribe from marketing communications at any time by using the unsubscribe link provided in our emails.
We may still contact active members where necessary regarding their account, payments, subscription or delivery of the GutBrainA service.
10. Accessing or Correcting Your Information
You may request access to personal information we hold about you and ask us to correct information that you believe is inaccurate.
To make a privacy request, please contact:
Privacy Officer: Clare Seagrave
Mangawhai Natural Health / GutBrainA
Email: clare@clareseagrave.com
We may need to verify your identity before providing access to personal information.
11. Privacy Breaches
If a privacy breach occurs, we will take appropriate steps to contain and assess the breach and will make any notifications required under New Zealand privacy law.
12. Links to Other Websites
The GutBrainA website may contain links to external websites or services. We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to GutBrainA, our technology providers or applicable legal requirements.
The most recent version will be published on the GutBrainA website with the date it was last updated.
14. Contact
For questions, concerns or requests relating to your privacy or personal information, please contact:
Clare Seagrave
Privacy Officer
Mangawhai Natural Health / GutBrainA
Email: clare@clareseagrave.com
This Privacy Policy is intended to operate in accordance with applicable New Zealand privacy requirements, including the Privacy Act 2020 and, where applicable, the Health Information Privacy Code 2020.